We needed complete roof replacement. I called Shaun of First Choice roof service. He immediately responded with a visit to our home and explained the process. The job was finished as scheduled and the area was immaculate after the crew left. Shaun is professional, experienced, and takes pride in his work. I definitely recommend First Choice roof service. You will be in good hands.
15:37 18 Sep 21
I was very impressed with the job Shaun and his team did replacing my townhouse roof. Shaun helped me choose the color shingles for the roof, and his workmen were professional, worked as quietly as possible and finished the job exactly when they'd said they would. They also cleaned up afterward so thoroughly that I found hardly any nails/debris a day after they'd left. I love my new roof, and I highly recommend First Choice roof service!!
14:00 16 Sep 21
These guys are great. I needed a new roof and they were advertising a Big Deal. Shaun came right away to scout out the job and gave me a complete estimate within 24 hours of my initial call. I needed the work done quickly and they were able to start the same week. They began early in the morning and finished by mid-afternoon. Clean up was perfect. I can't say enough about their timeliness, price and quality. We would recommend their services and use them again.
04:47 10 Sep 21
Great work on our roof, and great company to deal with. Roof, skylights, flashings, etc, look perfect and they brought in a great team to do the gutters. Team was very professional, and left the place spotless after. Highly recommend!
00:42 03 Sep 21
They Installed new roof on our house. Shaun responded very promptly to my initial inquiry, arrived for an inspection as scheduled, and quickly completed a thorough and easily understandable estimate for the required work, including options for shingle quality. His crew arrived on-time and completed the work in a timely and highly professional manner. We would highly recommend First Choice roof service.
22:49 29 Aug 21
First Choice team put a roof on my house. They did great, cleaned up certainly nice. The rate was excellent. They have been here when they said. The crew was helpful, responsive, punctual, efficient and respectful. I am extraordinarily thrilled with the whole thing they did. I especially suggest First Choice roof service to everybody who is searching for a excellent company with brilliant employees!!!
15:31 27 Aug 21
Great, all of the work was done in two days and the roof looks wonderful, much better than before. All workers were very nice and a great clean up job. No problems have been found since the work was completed.
14:49 26 Aug 21
I needed to have a new roof on my office building. The people at First Choice were courteous, helpful, and without delay responsive to any inquiry. The job used to be completed shortly and they had been very professional. They were wonderful to work with. I now have a beautiful roof. I will definitely refer them to all my friends and family in the future.
23:56 22 Aug 21
My experience with First Choice roof service is excellent. From my very first phone inquiry, it was clear that not only do they know their trade - but they value each conversation or interaction with a prospective customer as a way to earn the opportunity for my business. First Choice was the first company I called. I did take the opportunity to seek quotes from other companies in the weeks following that first inquiry, including some on this list. Shaun and his team continued to build on that positive first impression at ever step of the way. At no time did I feel any pressure to choose a specific product or even select them as my contractor. When I was finally able to visit the job site at lunch on the second day of the project, the roof looked amazing and I think the yard was cleaner than when they started. Honestly, you would never have known the crew was there within the prior hour if it weren't for the fantastic curb appeal of a new roof. First Choice roof service gets the highest possible rating from me and I would highly recommend them to anyone in need of roofing work.
16:53 21 Aug 21
We were TOTALLY satisfied and happy with this company!!! The crew was very knowledgeable and professional. They were eager to answer all questions and do exactly what we wanted. Can't say enough about their cleanup!!!! Have to admit during the process when I saw all they had to do, I was concerned about everything getting back to normal. No need to worry!! They did a fantastic job of cleaning up our property and made sure everything was to our satisfaction!! Can't forget to mention how GREAT our roof looks!! FANTASTIC job and we would highly recommend this company to anyone looking for an A+ roofing job with a first rate company!!
19:32 17 Aug 21
I searched online for roof cleaning companies in bothell area and found this company. This was my first time using them. I got an online quote and chose them because they gave me a reasonable price. But that was it. Since I was not going to be home, I called them the morning of the job and told them to call me when the job was done so I can pay them. Shaun ( don’t know if he is company owner or employee) called me after job was done and was very rude on the phone. When asked how the job went he raised his voice and said they did what they described in the invoice. When asked if he can tell me condition of the roof, he visibly got upset and said he does not know any companies who describe the condition of the roof because they don’t. When I politely asked if he was upset and he said he is definitely upset because I asked him a question. What kind of company is this person running if he does not know how to show respect to a customer????? I am definitely going to spread the word in my neighborhood not to use them. Please only choose them if you would like some unprofessional/yeller talking to you on the phone. If you are expecting a polite professional company, they are definitely not that!!!!!
16:25 14 Aug 21
Shaun was very friendly, courteous and very informed about the services. He thoroughly explained our options and provided suggestions. We explained our concern about possible damage to our garden beds surrounding the house and he explained the practices they use to protect them. We were very impressed with the care that his crew took protecting the plants. The crew came on-time, and performed a very professional, quality job. Throughout the project, Shaun would regularly contact us to ensure things were going well. After the installation, the crew went to great effort to make sure every thing was cleaned up. We couldn't have been more happier with Shaun. We would use First Choice roof service in the future and very highly recommend them to anyone planning a similar project. Thank You Shaun.
14:13 12 Aug 21
They did a wonderful job and was absolutely easy to work with. They communicated very well, confirmed up when they stated they would, and performed very excessive high-quality work. We would recommend this company to anyone.
21:30 10 Aug 21
Completely put off and replace shingles on a mansard roof. Shaun got here to the house inspected the work. He was very expert and explained in element the work required and supplied an estimate. The price was very fair. They did a fantastic job and there has been no issues. I will absolutely use this company again!!
00:53 10 Aug 21
Amazing experience from start to finish- could not be happier!! Professional, honest, and punctual. They were careful with our property, including our plantings around the house, to be sure not to damage anything while they were working on the roof. They were the most skilled in my opinion. We would certainly use First Choice roof service again for future needs.
23:07 08 Aug 21
First Choice roof service did a fantastic job. Very responsive and effortless to work with all through the process. Listened cautiously to our wants and anxiety. Completed the work shortly and cleaned up everything. We will use First Choice roof service again when we replace our garage roof.
19:36 04 Aug 21
Shaun was punctual and through with his estimate, which included services I had not anticipated. The crew were on time, professional with their work, cleaned up, and completed in the estimated time. I am very completely satisfied with our new roof, and honestly recommend them to anyone!!
15:44 30 Jul 21
Shaun from First Choice roof service came to do an inspection on a property and was on time. He was an absolute professional and after inspection he quoted very reasonable price. In no time at all he was able to source out the problem and gave easy steps to fix and remedy the problem. He and his team worked very professionally and within 2 days we got new roof for our us. They were outstanding.
16:06 21 Jul 21
Shaun to get a quote for a new roof. House has a flat roof. Shaun came out as scheduled and provided a price that I thought reasonable. He put the job in his queue. And as promised the job took three days total - Demo to installation to final inspection by city inspectors. I would recommend Shaun.
19:38 19 Jul 21
It went very well. Two workers were professional and experienced. They took their time to do a good job and showed me the work being performed as it progressed. We are very happy with the work performed and would highly recommend First Choice roof service to any one.
20:56 15 Jul 21
I am very glad with our new roof. Shaun was very professional and courteous. He was very knowledgeable and patient. He is very good at explaining the process, especially with the complexities that come with insurance work. I appreciated that! The crew were professional and polite. Shaun was right there for all inquiries and to share progress reports during the day. Work was done in one day with thorough clean-up at the end. Excellent experience and I would highly recommend First Choice roof service.
19:24 15 Jul 21
I wanted to say Shaun was prompt in taking my call and providing a quote for our roof coating. That said, I am wondering if the experience I had with him is the test of times or unique to me. We were looking for a roof coating, Shaun's quote was pretty reasonable, timely, and detailed. Kudos! But, we had couple of questions and today he cut me off the call, and that too in a pretty unprofessional manner. All we wanted to know was the material they will use for the coating as we wanted to read about the safety of it. We didn't even object to the price. He said they are busy and basically shooed me away. I felt that was very inconsistent with all the glowing reviews I have read. Wonder why I am being treated this way. Could the owner of the company respond to me via email?
23:24 11 Jul 21
Shaun and his team were very professionals. His estimate was in the middle of the others I had received. After reading all the glowing reports on Google, I knew I had the right guy. Everything he said he would do, he did, and the result is fantastic! This was a complicated job, but the efficiency shown by the crew made it look effortless. If you're reading this, be assured, you can't get a better roof or roofing contractor than Shaun.
18:06 03 Jul 21
Shaun & his workers did everything Shaun said they would even working into the evening to finish. Shaun came back the next morning to show me the finished job & to complete cleaning up. I had this roof replaced by someone else years ago & they did a complete job of tearing off the old roof. I am very impressed by the professionalism and quality service provided by First Choice roof service.
20:12 01 Jul 21
First Choice roof service fixed my roof and did a really good job. They were very responsive, professional, punctual, and did an great work. I am very happy with their awesome work. I gladly recommend them for others.
15:15 01 Jul 21
22:54 30 Jun 21
I called First Choice roof service and left a message this morning to schedule free estimate appointment. Shaun very promptly returned my call and scheduled next business day appointment. Shaun, with First Choice roof service, was very personable and professional. I will keep them in my contacts to call for any roofing needs and recommend them to others.
23:37 12 Apr 21
We bought our first house last year, and the inspection report showed that we needed a new roof. This was our first major project, and we were dreading it. However, my next door neighbor used First Choice roof service, and we saw their roof get replaced in one day, so we gave them a call. They scheduled us for the following week, and were done in 2 days. Throughout the process Shaun was extremely communicative, easy to work with, and the outcome was excellent. I would recommend this company to anybody needing roof service.
23:02 07 Apr 21
Our entire roof needed to be replace. We worked with Shaun, who was just fantastic. He assessed our roof, good quote, started and ended the job on time, came by the house in the am and pm to check on progress. I completely recommend First Choice roof service as a company, and Shaun as a lead. I definitely recommend them.
21:22 05 Apr 21
The job went great!! Shaun responded to my appointment request right away. We were able to set up a time for the estimate and I felt confident in Shaun suggestions for roof replacement. The time for work was set and the team arrived on time, with Shaun there to ensure everything went smoothly. The tear-off was a loud, noisy process, but the team worked quickly and efficiently to complete that portion of the job in one day! The re-roof was completed in two days. I am so pleased with my beautiful new roof. Shaun to our final meeting to ensure I was happy and had no complaints. I highly recommend First Choice roof service!!
23:50 04 Apr 21
First Choice roof service replaced entire roof and sections of fascia board. Very professional, dealing with Shaun was a pleasure, and customer service was excellent, very pleased with result, will absolutely recommend First Choice roof service.
21:40 03 Apr 21
All I can say is WOW!! From beginning to end the process of replacing our roof was smooth. When we first called Shaun for a quote he was helpful and responsive. He came out the next day to take a look at things and let us know the cost and the process. The crew that worked on our roof were professional and friendly. They worked hard and completed our roof in 4 days. The cleaned up after themselves EVERY DAY. Our yard was clean, all trash picked up and left better than when they started. Again, we are so happy with the work completed and everyone involved - what a GREAT company to work with! Thank you Shaun and First Choice roof service!!!
21:07 02 Apr 21
Shaun from First Choice roof service came out and gave me an estimate and a much more reasonable replace option than other quotes I had received. His crew were professional and did an excellent job. Would do business again.
22:11 01 Apr 21
I had a roof that was in seriously bad condition. After talking to 4 different roofers, i decided to go with First Choice roof service. I had the pleasure of working with Shaun and he was nothing far from professional and understanding to my situation. He laid everything out and provided ALL details along with what to expect. Although he wasn't there 100% of the time his crew is by far one of most impressive group of guys I've ever met and dealt with. Every day after work, they would clean up, almost better than it was before they started work. They were very courteous, professional and got the work done in less than 4 days and lets not forget about quality. It's amazing how wonderful the house looks with great workmanship. I wish all contractors or any home replace services are like First Choice roof service. I would definitely recommend Shaun, His crew and First Choice roof service!!
17:31 28 Mar 21
Shaun and the crew came out to do maintenance on the roof, and it's brand spanking new!!! The crew showed up on time and Finished the job and cleaned up all on the same day. They took before and after pictures for every jobs, which I love. There is no one else I would trust my roof to be worked on. If u want the best at reasonable price, look no further. Give First Choice roof service a call, and sleep like a baby!!!
23:33 27 Mar 21
First Choice roof service came out because of an emergency leak. They were able to start right away on tearing down old roof and installed rubber roof. Shaun was even willing to take a look at my main roof, cleaned it off and coated it. Shaun and the crew are always on time and very professional. First Choice roof service is always the first company I call for roofing problems.
23:51 26 Mar 21
I needed a new roof as our old one was pretty much done. I called a few roofers - not all of them called back. Pricing varied by as much as 100%, with the one who was double the price of the lowest refusing to even give a breakdown of why the delta, just threw a price down. Shaun from First Choice roof service was responsive and put up with all my questions. They have a policy of getting back to a query within 24 hours which was refreshing. Pricing they weren't the lowest, but they gave confidence that they knew what they were quoting and the variables like new timber were under control. The roof was completed in time and in budget and there was absolutely no drama involved in the work - all went very smoothly. I'd recommend First Choice roof service without hesitation. We've had several compliments from neighbors since the roof went up and we think it looks great.
19:26 25 Mar 21
First Choice roof service was very professional. They got the job done in a timely and efficient manner. The owner was a pleasure to work with he really cared about his work and took time to answer all of my questions. The crew was very polite and respectful to me and my family. The new garage and home roof looks great. I would definitely recommend my neighbors to use First Choice roof service.
22:39 17 Mar 21
The roof replacement went exceptionally well. The workers were on time, and the job was completed in 3 days. The workers cleaned up everyday. Shaun was so down to earth and professional. He made sure that everything ran like clockwork. It was a real pleasure The roof replacement went exceptionally well. The workers were on time, and the job was completed in 3 days. The workers cleaned up everyday. Shaun was so down to earth and professional. He made sure that everything ran like clockwork. It was a real pleasure working with him and his staff. My roof looks beautiful. Shaun gave me suggestions on what would look good. I highly recommend First Choice roof service for excellent service.working with him and his staff. My roof looks beautiful. Shaun gave me suggestions on what would look good. I highly recommend First Choice roof service for excellent service.
23:03 16 Mar 21
I recently had First Choice roof service replace our roof. After receiving several estimates, we chose First Choice roof service because they were competitive and by far the most professional. Everything went great. Shaun and his team were so detail oriented, hard working and left things clean up at the end of each day. I felt confident we were getting exactly what we were paying for and the communication from everyone at First Choice roof service was excellent. I highly recommend this roofing company.
21:59 14 Mar 21
Absolute top-notch service. I could not have asked for more attention to detail or better quality of work. Our new roof looks fantastic! First Choice roof service crew even took the time to completely clean up after themselves. This is my third experience with First Choice roof service and I will continue to use them. Believe me when I say you will get more than your money's worth with First Choice roof service.
19:02 10 Mar 21
I had several roofing companies give me a quote to replace my leaking garage roof. Shaun from First Choice roof service give me the most fair quote and I had the impression they would do the job right while looking out for my interests. The installation was right on time and exactly as advertised. Shaun documented everything with photos and sent them to me as soon as the work was done since I was out of town. There are lots of roofers out there, and I highly recommend Shaun and the rest of the First Choice roof service crew for their professionalism, skill, and reasonable price.
20:22 08 Mar 21
First Choice roof service just installed a new roof for us a few weeks ago. Shaun and his crew were very professional and courteous. They did everything they promised and our roof looks great! Also, Shaun will help you when deciding which roofing material to go with and which manufacturer. Highly recommend Shaun and First Choice roof service!
18:40 07 Mar 21
Shaun and his crew did an amazing job on a very large, very old roof. They got out to us very quickly after taking possession of our new home. They were able to work and got the job done in a timely manor. The price was very competitive, I got many quotes. His wasn't the cheapest but I thought it was the best value. They did exactly what they said they would do. Showed up on time, worked hard and gave me a beautiful roof on our newly purchased home. Thanks Shaun and First Choice roof service!
19:05 05 Mar 21
Excellent work! They did the re-roof quicker than estimated. Shaun was very responsive to all questions, inquiries and follow up. There were a couple of items that needed attention after completion and he got the touch ups done quickly. I would highly recommend First Choice roof service for your next project!!
19:46 04 Mar 21
First Choice roof service replaced the asphalt portion of my vintage home's roof last week. Shaun is very professional, he reviewed the job in detail and then provided us with an itemized proposal. The crew got right to work. The crew was very considerate of my home. They worked diligently and addressed all questions and concerns. We really like that First Choice roof service has such nice people as employees; is a local roofing company...And... our new roof looks awesome!! We are very pleased with the finished asphalt roof. We also plan to have First Choice roof service replace the metal roof on our home.
00:59 02 Mar 21
We just had our roof done with First Choice roof service. They were wonderful! They were honest, professional, fast to get our job scheduled and completed. Joe was amazing and kept us in the loop about everything. Our roof look amazing! The whole process was a great experience and I'm very happy with the work they done. We highly recommend them!
01:48 01 Mar 21
Shaun did a great job on my roof. I am a construction worker so I am very picky about quality work. They are very clean on the demo and do the work right he has done a lot of houses around our place and every one I know says the same. You will not go wrong with hiring him to do your roof! Thank you Shaun and First Choice roof service!!
20:28 27 Feb 21
First Choice roof service installed a new roof on My moms house. They cleaned up the area, they were very careful when removing the old shingles. My mom was worried about finding nails or something that could hurt her dog in the backyard, but everything was picked up and clean. The roof looks amazing and we couldn't be happier.
20:07 26 Feb 21
We had an incredible experience with First Choice roof service team! They sent us a letter about a possible defect with our roof, came out to take photos and then did our roof for us. We had to do absolutely nothing because they did everything for us, and our roof looks great! Any time we have to get our roof inspected or fixed, we will always call the First Choice roof service team! You should too!
19:36 25 Feb 21
I've hired First Choice roof service on two separate occasions, once to re-roof a detached garage and then to re-roof my house. Everyone there was excellent to work with on both jobs. Their estimate both times were more thorough (and reasonable) than any competitors. The detail that went into the estimates avoided surprises down the road. The crews are fast, efficient, and do a great job on cleanup. Their price seems where it should be and they are no nonsense and professional which can be priceless in my opinion.
19:27 24 Feb 21
I recently used First Choice roof service to replace in my garage roof. They were very honest about the amount of work required and me as 3 other companies we contacted tried to. The quote was very reasonable, they began right away and completed the same day. After this experience, I would recommend them to anyone!
18:59 23 Feb 21
Shuan came out and did a bid for me for my roof replace. He was honest about what he saw and he's been doing this for a while so I felt like I could trust his advice. He sent me a bid with an offer to do work. He then sent me an email and a hard copy of the bid with beautiful photos of everything so I could see the places he was suggesting to complete the work. I will call them again in the future as I know they do quality work. Thank you Shaun and the entire First Choice roof service team for doing such a wonderful job. I would definitely recommend this company to others.
21:27 21 Feb 21
I've used First Choice roof service 3 more times over the past few years and they are worth more than a 5 star review. I've used them in some commercial applications, and they've proven to give their same highly-detailed, high-quality care to everyone they do business with. Overall, the quality of the work is outstanding... the price was exactly what was quoted... and they worked safely and efficiently and finished earlier than planned. And, Shaun are always available whenever we had questions or concerns. Would definitely recommend them.
21:47 20 Feb 21
You could not ask for a more honest, amazing, responsible, and respectable roofing company. Shaun, who is a delight, to the office, who are super nice and helpful, to al crew are awesome (and funny) who seems to work 24/7, to the roofers themselves, who are pleasant and the hardest working roofers I've ever seen. But in addition to the obvious quality, their finesse and skill with fixing my sagging roofline, the ease with which they removed a surprise double-done roof with two layers, and rotting wood, the true pleasure it is to work with such a competent and friendly and nice team cannot be beat. I highly recommend First Choice roof service!
21:16 19 Feb 21
Overall a great experience. Tom came out to measure and figure out layout/etc. They were very patient as we worked through delays due to other work going on on our end, and once given the green light they came quickly and did great work. John led the installation crew and all the guys did a great job and were a pleasure to have working in our home. We have existing laying floors in a few rooms and after they completed installing on time, it looks great. We had gotten estimates from a few other vendors and selected New Floors USA because they seemed the most on the ball through the estimate/selection process, they promised satisfaction, and their price wasn't the lowest but was competitive. We couldn't be more satisfied and happy with our new wood floors.
19:53 12 Feb 21
We obtained 3 estimates and First Choice roof service had the best price of the 3. Shaun and the installers were professional, cleaned up after themselves, and performed the work to our complete satisfaction. They did a great job and at a price we are happy with. I would not hesitate to recommend them to friends, relatives, and other.
21:20 11 Feb 21
Shaun and his crew did a fantastic job. We got a quote with a detailed breakdown of the costs after Shaun came by for a thorough inspection. He also provided with a list of properties that had the roof work done by First Choice roof service for reference. Because I was out of town for a while, Shaun was very accommodating and we were able to change the date to fit my schedule. During the roofing process, the crew was quick and professional. They also made an extra effort not to disturb us in the house. The whole time we felt at ease with what's being done to the house. After the roof is done, the crew cleaned up everything and removed all debris around the house. Shaun informed us about the date the inspector is going to be over and what documents we need to get ready for it. On the day of the inspection, Shaun personally came by in the morning and made sure we had everything correct. Overall, Shaun and First Choice roof service crew did a phenomenal job. We couldn't be happier with how smooth the whole process went. And couldn't stop looking at our new roof with joy every time we come back home.
19:48 10 Feb 21
First Choice roof service team completely replace the roof in my house. Outstanding Job. Workers showed up on time each day, worked very clean. Their final inspection to us was very detailed and complete. Shaun and his crew are also fantastic...very professional, respectful and left everything clean at the end of the day. Would definitely recommend their services.
22:19 09 Feb 21
The estimate was very reasonable with the details, and the communications through text messages was easy and Shaun is very responsive. Just finished the roof and it's really great. The work schedule for multiple teams was very well coordinated and the crew members had been working diligently and professionally. We absolutely love our new roof and would highly recommend First Choice roof service to anyone looking for a roof service!!
20:06 08 Feb 21
First Choice roof service is a world class company. Very professional in everything they do, and the results are top notch. We have used them a few different times over the past years, and although they are in high demand they are worth waiting for. The estimates are very detailed and comprehensive, and crew does a great job of providing different options, and answering any questions we have. I highly recommend them!
20:33 19 Nov 20
Met up with Shaun after requested an estimate. super nice guy, took the time to explain everything to me including pricing, timeframe ,materials and more. my roof was replaced between a few days and needless to say I was very happy, no mess left or hanging parts like I have read the horror stories before. Highly recommended.
19:13 18 Nov 20
Thank you Shaun, We are very happy with the new roof. You were the most knowledgeable and friendly of all the other contractors that came to see the job. Thanks for all the clear communication. It was pleasure working with you guys I would recommend Shaun and First Choice Roof Service to everyone.
19:55 17 Nov 20
After receiving multiple bids to replace our flat roof, I was so glad I chose First Choice Roof Service. The entire project took 8 days, Shaun and his Team arrived on time, cleaned up the area at the end of every day's work and communicated next steps in the process. First Choice got the city permit and handled all aspects of the city inspections. I would highly recommend First Choice Roof Service to anyone who is thinking about a new roof!!!!
20:14 16 Nov 20
Shaun and his team just replaced my roof and the whole experience was the model upon which all contractor experiences should be based. Professional, courteous, informative and responsive - just a few of the adjectives applicable to First Choice. They were very careful and respectful of the property and when they left, you'd never have known a large crew had been there - other than the beautiful roof I now have. Many neighbors have stopped to offer compliments. I'm delighted with the results as well as being the envy of the neighborhood.
21:38 15 Nov 20
Had a great experience with my full roof replacement. They got started within 3 days finished very quickly. Permits and inspections were all taken care of with no issues. The crew was very nice, and worked through a surprise rain to make sure things were covered up. At the end they came back and cleaned all the debris. Pretty seamless experience for me and would recommend them to anyone.
00:40 15 Nov 20
First Choice Roof Service has been an amazing company to work with. From the beginning to end of the project we only experienced high professionalism. The in home consultation was very informative and there were many options to choose from. Shaun and The crew who came to install the new roof were kind, respectful, clean, and skillful. All involved went above and beyond to ensure we were satisfied with the final project. Our roof looks beautiful!! Thanks Shaun and his crew.
22:42 12 Nov 20
We scheduled our roof replacement with Shaun in early October 2020. The earliest appointment was Nov 16th 2020. Four days before our scheduled appointment on 11/12/20 we called to go over a few questions, such as shingle color, vents, and what would happen if it is raining. Since we have a hole in our roof, we have been eager for Shaun's company to do our work, and have been looking forward to working with them.During our phone call Shaun was extremely unprofessional, told my wife and I that we had an "attitude", and then cancelled our scheduled (and quoted) roof installation before we had even asked our first question. We are still in shock at this type of treatment, and are uncertain as to why Shaun would behave in such a manner. We were not angry or upset, we just wanted to go over last minute details before the project began. He not only refused to answer our questions, but then insulted us, and cancelled our appointment. I wish I had the phone transcript to add to this review, as it would certainly surprise any who heard it.We have been doing many remodels over the past couple months, and have worked with awesome contractors and several great companies. Sadly, I cannot recommend Shaun and his company. Both times I have talked with Shaun on the phone he has been very unprofessional, rude, and condescending, and would not answer our most basic questions (including through email). After waiting over a month for our scheduled date, Shaun cancels at the last minute and leaves us without a roofing contractor. I hope others have better experiences with Shaun and his company, but we and our family, friends, and clients will not be doing business with him.
17:06 12 Nov 20
After having a 25+ year old roof, it was time to completely replace it. I called Shaun after I got referred to him. Long story short, I couldnt have been more pleased by everything from the customer service, quality of work, and price. People like this are hard to come by these days, definitely glad I got referred to them.
20:14 11 Nov 20
Shaun and his team were great! We used them to do a full flat roof replacement and a garage roof replacement. They started off the whole process with a competitive bid. They then insisted we meet up with them for a consultation to explain their bid, their materials, and their process. During the actual demo and installation they were very professional. They pulled out permits, showed up on time, and kept their mess to a minimum. They would text us updates throughout the day, so we knew exactly what was being done. Inspection with the county passed no problem. The finished the job in 6 days. Overall we had a great experience!
20:03 10 Nov 20
We just had our roof completed by Shaun and his crew and all I have to say is that they went above and beyond what we expected. They started working last Monday and finished on time. The roof looks amazing and we already notice a difference in temperature after installing the solar vents that they suggested. I would 100% recommend anyone to get their roof done as they will not be disappointed!!!
22:48 09 Nov 20
First Choice just replaced my whole roof. We were very pleased with their work. Shaun was one of the first to give us a estimate. The estimate was thorough and included items that other companies wanted to charge us extra for. The work was completed in less than a week. Shaun checked on the work everyday to make sure things were going as planned and kept us updated daily. First Choice took care of all the permits. Would recommend for anyone looking to replace their roof without hesitation. 5 stars for sure.
21:45 08 Nov 20
I had use this company to replace my old roof. I call several company before and got few estimate but Shaun was the only one that explained me deeply about the process show me the material that he is going to use and even make some picture during the whole process show me my roof before with the damage that I had and also by the end, everyone was professional the price was reasonable and I'm glad that I hired First Choice Roof Service from all the other company, I will definitely recommend them to anyone who need roofing!!
18:32 07 Nov 20
First Choice Roof Service just finished the roof on our new build home. I couldn't be happier. With coming all the good roofers have been swapped and First Choice was no exception. Shaun did everything he could to work us into his schedule while accommodating our changing construction schedule. Shaun's dedication included Shaun and his crew working late on a Saturday installing the underlayment to make sure we were ready for the rain. Also, he was right -- the upgraded underlayment he recommended held up perfectly. The roof looks and performs amazing, the quality of work and professionalism of his crew couldn't be beat. He's an honest businessman that provides quality work at reasonable prices.
20:06 06 Nov 20
It was great that they showed up in masks. Shaun and his crew showed up and made the roof install look easy. They were professional, on time and clearly knew what they were doing. I would recommend them to family and friends.
23:39 05 Nov 20
Super professional crew + company. They were accommodating and detailed in response to any questions and issues accompanying our new roof. Huge thanks to Shaun!
18:54 04 Nov 20
Clean Roofing did a great job replacing my roof and cleaning up at the end of each day. The entire team was great. I had a number of special requests that they handled.
19:58 01 Nov 20
Although the roofing work was delayed a week due to rain, our new roof was completed very quickly! Shaun and the team did a great job! The new roof is beautiful and we are very happy that the work was done in four days. They worked late on the first day to cover the roof so it wouldn't leak when it rained the next day. They were friendly, extremely hard workers and very professional. We would recommend First Choice Roof Service and their team!
19:16 31 Oct 20
Terrific experience with Shaun and his crew. Presentation was very clear in terms of costs and services. Shaun was very involved with the project and even with a few hiccups due to the age and eccentricities of our home, they were all handled quickly and efficiently. The crew was pleasant to work with and did a terrific job from the roofing and skylights. We highly recommend First Choice Roof Service.
16:36 30 Oct 20
I have hired First Choice roof service two times over the past few years. The first time was a relatively minor repair on some roof and chimney damage. I got a few quotes and the price from First Choice was the most competitive and included an option to completely replace part of the roof as well. It was done quickly and without incident. Both times were very positive, which is something I have not had with many vendors. If anyone needs more details, please feel free to contact them.
15:42 29 Oct 20
What an amazing experience. We were purchasing a new home and knew the roof was in terrible shape. It was not going to be an easy job as there were multiple original installation issues (think shingles instead of rake boards)...and a flat roof with shingles on it, all this with many leaks where the flat roof met the main house. Shaun came out and spent significant time talking through the issues, the possible solutions. He answered them at that time and then for days after via e-mail and texts. We had a very tight deadline which was contingent on closing as we needed the roof fixed before moving in. Shaun agreed to move forward with only a week notice to proceed. Everything arrived on time, the team arrived on time, and they were done early. The price was amazing! Shaun then met me on-site and went over my questions, touched up a few areas that I had concerns over. Could not be more happy with First Choice roof service. Definitely would use again and highly recommend.
21:25 27 Oct 20
Discovered Shingles missing from roof Shaun and his company was in contact with me almost immediately....they showed up the next day and repairs were done to our satisfaction!
00:29 27 Oct 20
We've used First Choice twice for two different roof repairs. Shaun is an attentive, thorough, reliable roofing expert who assesses your problem, helps you understand your options, and executes effective repairs. He also offers a very competitive price. We'll continue to use First Choice for any of our future roofing needs.
21:03 25 Oct 20
First Choice was professional in every way. We just had our roof replaced due to storm damage done last year. They replaced our roof with skill and precision. They were thorough and hardworking. They did a great job from the start all the way to the clean up. We couldn't have asked for a better experience. The new roof on our home looks amazing! If you're looking for a roofing company do yourself a major favor and give First Choice a call.
21:32 24 Oct 20
The communication, roofing work and roofing material was excellent. Shaun was timely in roof assessment, scheduling and selecting roofing shingle materials that I wanted. The work was excellent and they took their time,doing it with care. They took added steps when possible rain predictions. My neighbors also commented on their work and the finished roof. Thank you Guys.
23:02 23 Oct 20
I cannot recommend Shaun and First Choice roof service enough. He understood the urgency of our situation and worked with our insurance to get it covered. Fully replaced a house and garage roof in two days and our home had three layers of shingle to remove. He was responsive and able to squeeze us in earlier than expected. The crew was great - efficient and left our yard spotless. Highly recommended.
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20:14 23 Oct 20
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15:34 22 Oct 20
Shaun is a gentleman, and arrived right on time. His work is great and reasonable. Highly recommend Shaun for all roof repairs.
16:00 21 Oct 20
Shaun is very professional. He and his crew did an excellent job before, during, and after working on my roof.
18:47 17 Oct 20
After sitting down with 4 companies we chose First Choice roof service to put a new roof on our house. They were awesome! 2 years later we had a crazy storm and our bay window leaked terribly. Called Shaun He showed up with a crew. It wasn't his work or the roof but the siding that leaked. Either way...we were a customer and he fixed it. WOULD NOT HESITATE TO USE THIS COMPANY!
15:42 15 Oct 20
First Choice did a great job repairing my roof. I want to thank them for their prompt response time, identifying the issue and fixing the leak. They professionalism, response time and repair were top notch and I couldn't have asked for anything more. Definitely recommend them for all your roofing and remodeling needs!
15:36 14 Oct 20
Shaun is one of the best roofers I have ever met. Shaun and his crew did an amazing job on my aging and leaking roof. They started ripping the old roof at 6 in the morning and were done by 3 o'clock with brand new shingles. Please do yourself a favor and save any aggravation. Hire him.
17:53 13 Oct 20
We got a full roof replacement yesterday. From the estimate to the finish, they were awesome to deal with. Shaun explained everything and did not take any money until a day after the job was done. They did a great job and the price was more than fair! I would recommend First Choice Roof Service to everyone needing a roof.
19:30 12 Oct 20
First Choice replaced our roof and they did a great job. They did exactly what they were to do. They did a tear-off, and installed a new roof. The crew was very professional, no fooling around. They completed the new roof in three day. In all I would definitely use this company for other work, siding in the future. They also picked up all the debris on our property and the adjacent property. Thanks a lot First Choice.
13:55 10 Oct 20
Fabulous experience working with First Choice Roof Service. From our initial meeting with Shaun to the hardworking crew that replaced our roof everything was wonderful. Truly professional workers who completed our roof replacement within 2 day. Hard working dedicated and respectful crew who also did a fantastic clean up the job site. If you need roofing services you should call First Choice Roof Service for quality products and professionalism.
15:01 09 Oct 20
I very highly recommend First Choice! My new roof was just installed, and I am thrilled. The entire project was very smooth from start to finish. The install crew was fantastic. The roof looks great, and the crew did a thorough cleanup afterward. Shaun was the project manager, and he is the best. He's personable and responsive, and was onsite multiple times throughout install day to answer questions and troubleshoot. I've been a homeowner for many decades, and this is one of the very best experiences I've ever had with a home-improvement company. If you are looking for a roofing or siding company, First Choice Roof Service is the way to go!
18:19 08 Oct 20
First Choice Roof Service were terrific to work with.They replaced a roof on my aging parents house for me. It was important for me to have the job completed in one day to reduce the stress the banging on the roof would cause my parents.They not only completed the job in Two days but the area around the house was cleaned to perfection.Thanks for a job well done!
17:45 06 Oct 20
Just had roof done. On time for the estimate and the job. Whole team is very friendly. No surprises or extra costs. Guaranteed leaks are fixed and I can call them if I notice anything.
15:39 05 Oct 20
First Choice has helped me multiple times with our roof and done a great job. I just had them redo the entire roof after a few cheaper patch jobs in the past. They are fair and communicative. Thanks!
17:36 04 Oct 20
I worked with Shaun and his team on a new roof for my house. It was a great experience. He communicated effectively, showed up on time, did a great job for a fair price. These guys hit all the marks. I'll be back.