Contact - First Choice Roof Service

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Google Rating

4.9

Based on 155 reviews

Firstchoice Roof Replacement Roof Cleaning

4.9

Josh Hearn

21:31 14 Feb 21

We had First Choice roof service put on a new roof a couple years ago. They did a great job, finished early, looks good, and have good customer service. The real customer service came when we had a potential issue. We had some water leaking from the heavy rain and wasn't sure if it was from the roof vent. Shaun connected us with one of their techs. They came out, found the source of the problem, and fixed it. Not only did they fix the one that had the issue, they looked at our other vents and did maintenance on those as well. They did not charge us as I was told this is all part of First Choice's customer service. I highly recommend First Choice roof service!

Brittany Kelley

20:33 13 Feb 21

I contracted with First Choice roof service who installed my new roof about a year and a half ago. I did a lot of research on 3 companies prior to selecting FCRS. I had 2 pages of questions for Shaun when he first came to evaluate our house and provide us with a quote and he graciously answered all of them to my satisfaction. I asked about licensing, current workers comp and liability insurance. First Choice roof service took responsibility for getting the City of Fremont permits and inspections. I was very happy with the price, 1 week lead time and 2 days to complete the job. They also cleaned up really well afterwards. My father is a retired carpenter who oversaw the job while I was at work and he was very impressed with the workmanship. They also helped me coordinate to re-install the dish properly on the new roof and minimize our time without TV. I have not had any leaks or problems since the installation. They worked very hard to earn an 5 star rating in my opinion and I would highly recommend them!

Daniel Watson

19:53 12 Feb 21

We obtained 3 estimates and First Choice roof service had the best price of the 3. Shaun and the installers were professional, cleaned up after themselves, and performed the work to our complete satisfaction. They did a great job and at a price we are happy with. I would not hesitate to recommend them to friends, relatives, and other.

Charles Piazza

21:20 11 Feb 21

Shaun and his crew did a fantastic job. We got a quote with a detailed breakdown of the costs after Shaun came by for a thorough inspection. He also provided with a list of properties that had the roof work done by First Choice roof service for reference. Because I was out of town for a while, Shaun was very accommodating and we were able to change the date to fit my schedule. During the roofing process, the crew was quick and professional. They also made an extra effort not to disturb us in the house. The whole time we felt at ease with what's being done to the house. After the roof is done, the crew cleaned up everything and removed all debris around the house. Shaun informed us about the date the inspector is going to be over and what documents we need to get ready for it. On the day of the inspection, Shaun personally came by in the morning and made sure we had everything correct. Overall, Shaun and First Choice roof service crew did a phenomenal job. We couldn't be happier with how smooth the whole process went. And couldn't stop looking at our new roof with joy every time we come back home.

Lavonne Streich

19:48 10 Feb 21

First Choice roof service team completely replace the roof in my house. Outstanding Job. Workers showed up on time each day, worked very clean. Their final inspection to us was very detailed and complete. Shaun and his crew are also fantastic...very professional, respectful and left everything clean at the end of the day. Would definitely recommend their services.

Hamish Binnie

22:19 09 Feb 21

The estimate was very reasonable with the details, and the communications through text messages was easy and Shaun is very responsive. Just finished the roof and it's really great. The work schedule for multiple teams was very well coordinated and the crew members had been working diligently and professionally. We absolutely love our new roof and would highly recommend First Choice roof service to anyone looking for a roof service!!

Carter Henderson

20:06 08 Feb 21

First Choice roof service is a world class company. Very professional in everything they do, and the results are top notch. We have used them a few different times over the past years, and although they are in high demand they are worth waiting for. The estimates are very detailed and comprehensive, and crew does a great job of providing different options, and answering any questions we have. I highly recommend them!

Jeannine Lang

20:33 19 Nov 20

Met up with Shaun after requested an estimate. super nice guy, took the time to explain everything to me including pricing, timeframe ,materials and more. my roof was replaced between a few days and needless to say I was very happy, no mess left or hanging parts like I have read the horror stories before. Highly recommended.

Priscilla Laney

19:13 18 Nov 20

Thank you Shaun, We are very happy with the new roof. You were the most knowledgeable and friendly of all the other contractors that came to see the job. Thanks for all the clear communication. It was pleasure working with you guys I would recommend Shaun and First Choice Roof Service to everyone.

Brody Jacobson

19:55 17 Nov 20

After receiving multiple bids to replace our flat roof, I was so glad I chose First Choice Roof Service. The entire project took 8 days, Shaun and his Team arrived on time, cleaned up the area at the end of every day's work and communicated next steps in the process. First Choice got the city permit and handled all aspects of the city inspections. I would highly recommend First Choice Roof Service to anyone who is thinking about a new roof!!!!

David Rita

20:14 16 Nov 20

Shaun and his team just replaced my roof and the whole experience was the model upon which all contractor experiences should be based. Professional, courteous, informative and responsive - just a few of the adjectives applicable to First Choice. They were very careful and respectful of the property and when they left, you'd never have known a large crew had been there - other than the beautiful roof I now have. Many neighbors have stopped to offer compliments. I'm delighted with the results as well as being the envy of the neighborhood.

Sydney Steiner

21:38 15 Nov 20

Had a great experience with my full roof replacement. They got started within 3 days finished very quickly. Permits and inspections were all taken care of with no issues. The crew was very nice, and worked through a surprise rain to make sure things were covered up. At the end they came back and cleaned all the debris. Pretty seamless experience for me and would recommend them to anyone.

Mickey Brown

00:40 15 Nov 20

First Choice Roof Service has been an amazing company to work with. From the beginning to end of the project we only experienced high professionalism. The in home consultation was very informative and there were many options to choose from. Shaun and The crew who came to install the new roof were kind, respectful, clean, and skillful. All involved went above and beyond to ensure we were satisfied with the final project. Our roof looks beautiful!! Thanks Shaun and his crew.

Ashton Lorraine

20:53 13 Nov 20

Shaun came out and gave us a very competitive quote for a flat roof replacement. He gave us a very honest evaluation of additional work that should be done so prevent bigger problems in the long run. He never pressured us or try to up sell us. He simply showed us what needed to be done and gave us a detailed a reason as to why it was necessary. They were able to start the project within the time frame he promised and finished on schedule, as well. The crew was great. They explained everything very well and even sent us photos from the roof to show us the progress. We are very happy with the final product. Our roof looks great but the thing we are most happy about is that we no longer have to worry about the issues that it was giving us. Very good company and good professional people. I recommend them.

Jon Farrell

22:42 12 Nov 20

We scheduled our roof replacement with Shaun in early October 2020. The earliest appointment was Nov 16th 2020. Four days before our scheduled appointment on 11/12/20 we called to go over a few questions, such as shingle color, vents, and what would happen if it is raining. Since we have a hole in our roof, we have been eager for Shaun's company to do our work, and have been looking forward to working with them.During our phone call Shaun was extremely unprofessional, told my wife and I that we had an "attitude", and then cancelled our scheduled (and quoted) roof installation before we had even asked our first question. We are still in shock at this type of treatment, and are uncertain as to why Shaun would behave in such a manner. We were not angry or upset, we just wanted to go over last minute details before the project began. He not only refused to answer our questions, but then insulted us, and cancelled our appointment. I wish I had the phone transcript to add to this review, as it would certainly surprise any who heard it.We have been doing many remodels over the past couple months, and have worked with awesome contractors and several great companies. Sadly, I cannot recommend Shaun and his company. Both times I have talked with Shaun on the phone he has been very unprofessional, rude, and condescending, and would not answer our most basic questions (including through email). After waiting over a month for our scheduled date, Shaun cancels at the last minute and leaves us without a roofing contractor. I hope others have better experiences with Shaun and his company, but we and our family, friends, and clients will not be doing business with him.

Abigail Allison

17:06 12 Nov 20

After having a 25+ year old roof, it was time to completely replace it. I called Shaun after I got referred to him. Long story short, I couldnt have been more pleased by everything from the customer service, quality of work, and price. People like this are hard to come by these days, definitely glad I got referred to them.

Tamara Casey

20:14 11 Nov 20

Shaun and his team were great! We used them to do a full flat roof replacement and a garage roof replacement. They started off the whole process with a competitive bid. They then insisted we meet up with them for a consultation to explain their bid, their materials, and their process. During the actual demo and installation they were very professional. They pulled out permits, showed up on time, and kept their mess to a minimum. They would text us updates throughout the day, so we knew exactly what was being done. Inspection with the county passed no problem. The finished the job in 6 days. Overall we had a great experience!

Latisha Little

20:03 10 Nov 20

We just had our roof completed by Shaun and his crew and all I have to say is that they went above and beyond what we expected. They started working last Monday and finished on time. The roof looks amazing and we already notice a difference in temperature after installing the solar vents that they suggested. I would 100% recommend anyone to get their roof done as they will not be disappointed!!!

Deandre Ruffin

22:48 09 Nov 20

First Choice just replaced my whole roof. We were very pleased with their work. Shaun was one of the first to give us a estimate. The estimate was thorough and included items that other companies wanted to charge us extra for. The work was completed in less than a week. Shaun checked on the work everyday to make sure things were going as planned and kept us updated daily. First Choice took care of all the permits. Would recommend for anyone looking to replace their roof without hesitation. 5 stars for sure.

Cassandra Auer

21:45 08 Nov 20

I had use this company to replace my old roof. I call several company before and got few estimate but Shaun was the only one that explained me deeply about the process show me the material that he is going to use and even make some picture during the whole process show me my roof before with the damage that I had and also by the end, everyone was professional the price was reasonable and I'm glad that I hired First Choice Roof Service from all the other company, I will definitely recommend them to anyone who need roofing!!

Myrtie Reilly

18:32 07 Nov 20

First Choice Roof Service just finished the roof on our new build home. I couldn't be happier. With coming all the good roofers have been swapped and First Choice was no exception. Shaun did everything he could to work us into his schedule while accommodating our changing construction schedule. Shaun's dedication included Shaun and his crew working late on a Saturday installing the underlayment to make sure we were ready for the rain. Also, he was right -- the upgraded underlayment he recommended held up perfectly. The roof looks and performs amazing, the quality of work and professionalism of his crew couldn't be beat. He's an honest businessman that provides quality work at reasonable prices.

Victoria Salinas

20:06 06 Nov 20

It was great that they showed up in masks. Shaun and his crew showed up and made the roof install look easy. They were professional, on time and clearly knew what they were doing. I would recommend them to family and friends.

Gregory Southall

23:39 05 Nov 20

Super professional crew + company. They were accommodating and detailed in response to any questions and issues accompanying our new roof. Huge thanks to Shaun!

Cami Campbell

18:54 04 Nov 20

Clean Roofing did a great job replacing my roof and cleaning up at the end of each day. The entire team was great. I had a number of special requests that they handled.

Elmer Plumley

19:06 03 Nov 20

First Choice has installed two roofs for me. A residential roof and a flat roof. They did a great job on both of them. They did exactly what they said they were going to do for a good price. Shaun did a great job on the my home.

Vicki Lennon

19:13 02 Nov 20

Shaun took the time with us to understand in depth what our current roofing situation was. He got his ladders out and climbed up there multiple times. His proposal was detailed and accurate. As a result, there were no surprises and the cost was not only less than other vendors, but final payment was exactly as expected. The roofers and cleaning guys that came were all professional and they did a great job. They were excellent! Really appreciate the job well done.

Richard Daniel

19:58 01 Nov 20

Although the roofing work was delayed a week due to rain, our new roof was completed very quickly! Shaun and the team did a great job! The new roof is beautiful and we are very happy that the work was done in four days. They worked late on the first day to cover the roof so it wouldn't leak when it rained the next day. They were friendly, extremely hard workers and very professional. We would recommend First Choice Roof Service and their team!

Richard Deal

19:16 31 Oct 20

Terrific experience with Shaun and his crew. Presentation was very clear in terms of costs and services. Shaun was very involved with the project and even with a few hiccups due to the age and eccentricities of our home, they were all handled quickly and efficiently. The crew was pleasant to work with and did a terrific job from the roofing and skylights. We highly recommend First Choice Roof Service.

Terry Cardwell

16:36 30 Oct 20

I have hired First Choice roof service two times over the past few years. The first time was a relatively minor repair on some roof and chimney damage. I got a few quotes and the price from First Choice was the most competitive and included an option to completely replace part of the roof as well. It was done quickly and without incident. Both times were very positive, which is something I have not had with many vendors. If anyone needs more details, please feel free to contact them.

Kelvin Wiggins

15:42 29 Oct 20

What an amazing experience. We were purchasing a new home and knew the roof was in terrible shape. It was not going to be an easy job as there were multiple original installation issues (think shingles instead of rake boards)...and a flat roof with shingles on it, all this with many leaks where the flat roof met the main house. Shaun came out and spent significant time talking through the issues, the possible solutions. He answered them at that time and then for days after via e-mail and texts. We had a very tight deadline which was contingent on closing as we needed the roof fixed before moving in. Shaun agreed to move forward with only a week notice to proceed. Everything arrived on time, the team arrived on time, and they were done early. The price was amazing! Shaun then met me on-site and went over my questions, touched up a few areas that I had concerns over. Could not be more happy with First Choice roof service. Definitely would use again and highly recommend.

William Downing

00:19 29 Oct 20

Shaun is one of the most professional and kind people out there. He is extremely easy to work and communicate with. I'd look to no other than First Choice roof for your roofing needs. The best part was that they were able to get the work done in 2 days, that's extremely rare with contractors these days.

Brian Bacon

21:25 27 Oct 20

Discovered Shingles missing from roof Shaun and his company was in contact with me almost immediately....they showed up the next day and repairs were done to our satisfaction!

Donald Helton

00:29 27 Oct 20

We've used First Choice twice for two different roof repairs. Shaun is an attentive, thorough, reliable roofing expert who assesses your problem, helps you understand your options, and executes effective repairs. He also offers a very competitive price. We'll continue to use First Choice for any of our future roofing needs.

Steve Messmer

21:03 25 Oct 20

First Choice was professional in every way. We just had our roof replaced due to storm damage done last year. They replaced our roof with skill and precision. They were thorough and hardworking. They did a great job from the start all the way to the clean up. We couldn't have asked for a better experience. The new roof on our home looks amazing! If you're looking for a roofing company do yourself a major favor and give First Choice a call.

Michelle Reed

21:32 24 Oct 20

The communication, roofing work and roofing material was excellent. Shaun was timely in roof assessment, scheduling and selecting roofing shingle materials that I wanted. The work was excellent and they took their time,doing it with care. They took added steps when possible rain predictions. My neighbors also commented on their work and the finished roof. Thank you Guys.

Steven Tarry

23:02 23 Oct 20

I cannot recommend Shaun and First Choice roof service enough. He understood the urgency of our situation and worked with our insurance to get it covered. Fully replaced a house and garage roof in two days and our home had three layers of shingle to remove. He was responsive and able to squeeze us in earlier than expected. The crew was great - efficient and left our yard spotless. Highly recommended.

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20:14 23 Oct 20

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Helen Altom

15:34 22 Oct 20

Shaun is a gentleman, and arrived right on time. His work is great and reasonable. Highly recommend Shaun for all roof repairs.

Robert Trusty

16:00 21 Oct 20

Shaun is very professional. He and his crew did an excellent job before, during, and after working on my roof.

Janet Francis

17:08 18 Oct 20

I am very happy with Shaun's work.They are professional, thorough and detailed. I am glad that I found him to do my roof. His price is unbeatable! I will definitely recommend to anyone who need to replace roof.

Larry Adkins

18:47 17 Oct 20

After sitting down with 4 companies we chose First Choice roof service to put a new roof on our house. They were awesome! 2 years later we had a crazy storm and our bay window leaked terribly. Called Shaun He showed up with a crew. It wasn't his work or the roof but the siding that leaked. Either way...we were a customer and he fixed it. WOULD NOT HESITATE TO USE THIS COMPANY!

Rico Keith

13:19 16 Oct 20

Solid experience with Shaun. we had a small leak and some water damage on our roof and had an estimate within 48 hours. very competitive pricing and our sales rep was honest and I could tell he was looking out for us (we have a new baby and were concerned about mold in the nursery). three days later our roof was done. a seamless and positive experience all around.

Joey Freeman

15:42 15 Oct 20

First Choice did a great job repairing my roof. I want to thank them for their prompt response time, identifying the issue and fixing the leak. They professionalism, response time and repair were top notch and I couldn't have asked for anything more. Definitely recommend them for all your roofing and remodeling needs!

Mark Breuer

15:36 14 Oct 20

Shaun is one of the best roofers I have ever met. Shaun and his crew did an amazing job on my aging and leaking roof. They started ripping the old roof at 6 in the morning and were done by 3 o'clock with brand new shingles. Please do yourself a favor and save any aggravation. Hire him.

Elma Johnson

17:53 13 Oct 20

We got a full roof replacement yesterday. From the estimate to the finish, they were awesome to deal with. Shaun explained everything and did not take any money until a day after the job was done. They did a great job and the price was more than fair! I would recommend First Choice Roof Service to everyone needing a roof.

Rodriguez Brenda

19:30 12 Oct 20

First Choice replaced our roof and they did a great job. They did exactly what they were to do. They did a tear-off, and installed a new roof. The crew was very professional, no fooling around. They completed the new roof in three day. In all I would definitely use this company for other work, siding in the future. They also picked up all the debris on our property and the adjacent property. Thanks a lot First Choice.

Inez Figueroa

15:23 11 Oct 20

Shaun spent hours explaining how the roof would be installed. He also gave us references to look at different roof styles. His work crew was professional and friendly. They started and ended the job on time. The estimate was right in the middle of the 5 we received. Everything was included and we didn't pay until the job was finished. We emailed and called Shaun several times to ask questions and he was always patient, prompt and friendly. I really liked the fact that Shaun gave us his best quote to begin with. Some roofers reduced their quote when they knew we weren't interested. I have complete faith that this job was done according to GAF specifications.

Roger Carlisle

13:55 10 Oct 20

Fabulous experience working with First Choice Roof Service. From our initial meeting with Shaun to the hardworking crew that replaced our roof everything was wonderful. Truly professional workers who completed our roof replacement within 2 day. Hard working dedicated and respectful crew who also did a fantastic clean up the job site. If you need roofing services you should call First Choice Roof Service for quality products and professionalism.

Rosalind Johnston

15:01 09 Oct 20

I very highly recommend First Choice! My new roof was just installed, and I am thrilled. The entire project was very smooth from start to finish. The install crew was fantastic. The roof looks great, and the crew did a thorough cleanup afterward. Shaun was the project manager, and he is the best. He's personable and responsive, and was onsite multiple times throughout install day to answer questions and troubleshoot. I've been a homeowner for many decades, and this is one of the very best experiences I've ever had with a home-improvement company. If you are looking for a roofing or siding company, First Choice Roof Service is the way to go!

Howard Mercado

18:19 08 Oct 20

First Choice Roof Service were terrific to work with.They replaced a roof on my aging parents house for me. It was important for me to have the job completed in one day to reduce the stress the banging on the roof would cause my parents.They not only completed the job in Two days but the area around the house was cleaned to perfection.Thanks for a job well done!

Jermaine Fox

16:04 07 Oct 20

The new roof was installed very quickly and the workmanship was top notch. Shaun and his crew was very efficient the work site was cleaned after they were done.Thank you.

Darrin Hamlin

17:45 06 Oct 20

Just had roof done. On time for the estimate and the job. Whole team is very friendly. No surprises or extra costs. Guaranteed leaks are fixed and I can call them if I notice anything.

Elton Fewell

15:39 05 Oct 20

First Choice has helped me multiple times with our roof and done a great job. I just had them redo the entire roof after a few cheaper patch jobs in the past. They are fair and communicative. Thanks!

Benny Catron

17:36 04 Oct 20

I worked with Shaun and his team on a new roof for my house. It was a great experience. He communicated effectively, showed up on time, did a great job for a fair price. These guys hit all the marks. I'll be back.

Rebecca Clark

16:19 03 Oct 20

First Choice Roof Service did an excellent job with the construction of my new roof, and I am amazed by their skills, attitude, and the way they handle each step of the project. Thank you for your assistance, and good luck with future endeavors.

Evelyn Pauline

17:44 02 Oct 20

Happy to have finally found an honest, professional roofer, who works clean and stands by his work. I will use Shaun exclusively from now on and definitely recommend him to my friends and associates.

James Christian

13:50 01 Oct 20

Shaun and his crew did a great job working on my roof. We agreed on a fair price and his team completed the work earlier than expected. They even worked on the weekend! Thank you First Choice Roof Service for a job well done!

Tara Metcalf

16:50 30 Sep 20

First Choice Roof Service just completed a new roof for us and did a fantastic job.The roof looks great! Working with Shaun to understand all the details of what would go into the job was very helpful as well.Thanks Shaun.

Beverly Gomez

15:10 29 Sep 20

Shaun and his crew were great.Very responsive and did an excellent job. They worked quickly.Explained what was definitely needed and what was optional without trying to overcharge.Very happy with the job.

Amy Ericson

17:56 28 Sep 20

Very satisfied with the entire process. Shaun and team did a great job. They cleaned the end of each day.Roof looks great. Great to work with and went above and beyond to complete our job in a timely fashion. I would highly recommend First Choice Roof Service to anyone in need of a new roof.They were awesome.

Angela Schafer

21:29 27 Sep 20

I would highly recommend using this company for roofing replacement. They did an outstanding job.very professional and punctual.walked me through the entire process of the replacement and completed them in a timely manner.I will definitely be using them again.

James Legere

16:17 25 Sep 20

First Choice recently replaced our roof with a new shingle roof and we were delighted with the result. Shaun, The project manager kept us updated throughout and the four man team, were hard working, efficient and a pleasure to have around and they did a great job cleaning up. A couple of days after they finished Shaun came and inspected the whole job, going on the roof to make sure everything was in order and combing through the shrubbery to make sure the crew had cleaned up. He explained that if anything was amiss they would send someone back to fix it. Good job Shaun!!!

Ronald Ritchey

14:09 24 Sep 20

First Choice did an excellent job of my roof.The roof installation process went perfectly and we got our house look the way we imagined because they installed perfectly the roof we wanted.The job was done at the promised day.This is the right company for anyone who is looking for roofing specialists.These people know how to approach any situation and can tackle surprises.I am very glad to have found them for my project and plan to continue using their services. I would definitely recommend them!

Julia Lawrence

17:49 23 Sep 20

I was very pleased with all aspects of my interaction with First Choice, from the estimation process through to the installation of my new roof. Shaun and his crew were very professional, and engaged with my project and work was of very high quality.Very much would recommend First Choice Roof Service.

Francis Bragg

15:37 22 Sep 20

First Choice did a great job. Recently, I had a 3 leaks inside my house. I called Shaun to come to see the problem and he came on the appointed time. His manner was so good as well as his work. They replaced an entire section of roof and repaired two other sections. They even replaced eight missing shingle. They were skilled, professional and courteous. The work was done timely. I would highly recommend this company!

Steven Edwards

13:41 21 Sep 20

Got a quote from them and a few other companies.They warned that others would want to completely replace my roof even though I just needed a new layer. one company came out with a drone to look at the roof. knew it would be expensive based on that. came back and agreed to the job with these guys...very good honest people...they get the job done and on time...definitely would recommend.

Phyllis Fuller

16:00 20 Sep 20

We recently had our roof replaced by First Choice and were extremely pleased with the entire roofing process.The quality of workmanship the First Choice's team including project manager Shaun and crew lead communicated very thoroughly during the project.Their service has extended beyond the time they were working on the roof and they have taken care of several small issues, quickly and professionally. I would highly recommend First Choice Roof Service.

Rebecca Ray

18:18 19 Sep 20

I am very impressed with First Choice Roof Service.My entire roof, including the plywood, needed replacing and they replaced the entire roof in less than two days.They did what they said they would do:They showed up on time when they said they would, they replaced the roof in less than 2 days as promised, and they did quality work as promised.Also, they cleaned up the property at the end of each day.The hardest working crew I have ever seen.

Ernest Speth

13:47 18 Sep 20

Shaun has worked on four different roofs for us.His crew is friendly and clean up after the work is done. Great pricing and quality work. Thank you Shaun and your crew for all you hard work.

Genia Smith

20:38 17 Sep 20

Just had Shaun out here to inspect some concerns for my roof.He was very professional, arrived on time! and gave some suggestions for other items to be fixed.

Dorothy Terry

17:15 16 Sep 20

Shaun just finished my roof.Very reasonable especially for the quality of work. Please be advised that you will have to wait a few months because he is that good.It was worth the wait! The crew are also incredible at what they do. A great team!

Beverly King

14:38 15 Sep 20

I know the owner Shaun to be vitally involved in making every roof job a complete success with your complete satisfaction.Although some people may be put-off by his directness, that is his way of speaking from his heart. I would use them and recommend them highly.

Elizabeth Duffy

17:15 14 Sep 20

Very happy with my new roof! Shaun showed up on time with a good bid. Made a good follow up call which no one else took the time to make.To me that's good customer service.Showed up day before start of work just to touch base, and had it completed in 3 days.Would recommend them.

Travis Pepper

12:56 13 Sep 20

I recently had First Choice remove my shingle roof and replace it with a Presidential roof.A team of 9 guys came to my house removed the singles and prepared the roof for the next day.They completed the job withing 2 days.They were very organized, professional and did a great job. Couldn't believe they could do it all in two days. Everything was totally cleaned up around the house.Thank you Shaun and your great team.

Angela Leblanc

17:28 11 Sep 20

Thank you very much, Shaun and his team!! What a great experience we had with a quick roof replacement.Shaun was wonderfully communicative throughout the entire process. He was also really fair on his pricing.Our new roof looks great and I highly recommend First Choice roof service.

Brian Hallman

20:17 10 Sep 20

We had a roof leak and needed the roof repaired ASAP. First Choice not only came out quickly to do the repairs, but was hundreds of dollars cheaper than another roof company that gave us a bid! They were professional and honest (showed us pictures of before and after)! They even dealt with my husband talking their ear off! I will definitely be calling them again for any roofing needs!

Dennis Hacker

19:16 09 Sep 20

These guys did my parents roof.The roof looks fantastic, the man that I met with Shaun the owner, He gave us our estimate was professional, friendly, and checked back in frequently to communicate with us.I felt that we got a great price for our roof, but above all, the customer service at First Choice really goes above and beyond.Shaun Was a pleasure to work with!

Ron Criswell

16:54 08 Sep 20

We couldn't be happier with our new roof! Thanks,Shaun! By far the most reasonable quote we received, and QUALITY work.He was booked a couple months out, but well worth the wait. Right from the start, Shaun was very helpful with our color selection & explained everything to the point.His crew was always respectful & worked very hard to get the job done.Highly recommend Shaun and his company!

Danny Baggs

14:30 07 Sep 20

We had an excellent experience with Shaun and are extremely happy with our finished roof.He is booked up several months in advance, but it was worth the wait! His teams were very well coordinated and all of them were very hard workers and skilled in their respective areas.Shaun was quick to respond to any questions we had and was a pleasure to work with...would definitely recommend him!!!

Lauri Obrien

18:21 06 Sep 20

So happy we chose Shaun to do our roof.We had to wait a while to get it done because he is so busy, but I was willing to wait because I wanted it done right.He stuck to his estimated price and time prediction. They started on Tuesday and finished by that Friday. I couldn't believe how fast they were and how good it looks.They tore off my old rotten wood shake roof and converted to a comp roof in 4 days.I would recommend Shaun to anyone who needs a roof.

Kevin Gano

19:55 05 Sep 20

This company did an Excellent Job removing an old roof and sky lights. They kept me informed of updated delivery times for the new sky lights and Shaun responded quickly to all emails sent to him.They were very easy to work with.Thank you for the beautiful new roof!

Rhonda Sloan

17:07 04 Sep 20

This roofing company really is the best.They came in and completed the replacement of the roof and clean up in 4 days.They were very professional and kept us informed during the process.Highly recommend them for roofing or any general contracting needed for your home.Fair pricing and very professional excellent service.

Malinda Robson

17:06 03 Sep 20

I consulted with many roofers before I chose Shaun to replace my roof. The combination of excellent price and integrity he brought to the table couldn't be matched.He was very professional and the entire roofing experience was smooth.Work was done quickly,done well and cleaned up promptly.I would recommend Shaun to anyone and in fact did recommend him to my best friend who recently had his roof replaced by Dave as well.

Nicholas Gorman

18:43 02 Sep 20

We also had our roof replaced with Shaun and his crew. We had seen the great work produced in our neighborhood by his company and called for an estimate.We had to wait for a few months but it was well worth the wait.The job was completed on time and his employees are top notch. They worked consistently and cleaned up.There was not so much as a nail on the ground. We definitely recommend Shaun & First Choice roof service.

Christine Knauth

14:45 01 Sep 20

Just had a new roof put on and we are very happy with the finished result as well as the service we received. We had a new roof plus tear off of 3 layers of old roof. Shaun was very responsive and quick to reply to any questions we had. He is competitive in his prices and his crew was efficient and very professional, they were very respectful of our property. We would highly recommend him.

Elizabeth Bauch

15:58 31 Aug 20

We needed an old tile roof replaced and wanted to go with composition shingles. After meeting with multiple roofers, we chose First Choice. And we are extremely happy that we did! Shaun provided quick and honest answers. His employees did a great job.They were extremely professional, took pride in their work, and made sure to clean up every night. Shaun stopped by every day to make sure everything was going as scheduled. I would highly recommend First Choice roof service to anyone who needs roofing done.

Mike E

01:43 31 Aug 20

Had a new roof installed. Team were well priced, fast and efficient.

Christy Patton

16:54 30 Aug 20

I'm really glad I had First Choice replace my roof. They did a terrific job taking the old tiles off & replacing it with asphalt shingles. I was concerned since rain was foretasted but Shaun had more guys added to the crew & they finished before it rained. Cleanup was good. Crew was very good about explaining what they were doing & follow-up was great. Shaun came & checked on everything including any questions that I had. The estimate was fair--it was a pleasure trusting my re-roofing to them.

Sarah Hyland

16:20 29 Aug 20

I would highly recommend First Choice roof service if you are needing to have a complete new roof installed.They responded to my request for an estimate promptly and helped me select the type and color that would be best for our house, bringing many samples to choose from.The crew was efficient and respectful and Shaun was good about letting me know if any problems came up.They left the area clean and worked efficiently.The cost for the total re-roof was very reasonable!

Amanda Cara

19:30 28 Aug 20

Shaun performed very well for us on our complete roof replacement including a radiant barrier, all new vents, etc. He was very reasonable with his bid, held his costs within the bid, quick to respond to questions before and during the work, did not try and charge extra for anything and even offered to cover small extras without add'l charge. Also very knowledgeable and clear about different roof and radiant barrier options. Very pleasant guy and they did the work quickly with no fuss. Highly recommended Shaun.

Eunice Tucker

18:48 25 Aug 20

First Choice roof service has numerous positive reviews on Google and after hiring this company, I concur. Shaun is honest, straightforward, and respectful of me and my time. He was onsite when he he said he would be, he is very knowledgeable, and his crew thoroughly cleaned up before leaving.They were in and out in a day and even sent me photos of the job as it progressed.They even helped with an additional task for my Mom. I wish everybody conducted business like Shaun. I have already recommended him to several co-workers and friends.

Robert Johnson

14:38 24 Aug 20

Shaun and his team rock! Their work looks great and is affordable and reliable. We really appreciate that they were on time and did exactly what they said they would do. Thank you!

Alice Lehner

14:34 23 Aug 20

Amazing experience! From quote to completion of new roof Shaun and his team delivered! Professional, on time, thorough and quality work! We are so happy with our new roof!

Harry Hobart

22:31 19 Aug 20

Shaun is the man.I had a half re-roofing project I wanted to get done before rain season.Got us a very competitive quote.His team was organized and efficient. They nailed it in a day and a half.Good guy and well executed.

Robert Streich

20:32 18 Aug 20

Great company to work with!! Shaun and his crew were a dream to work with.They put a beautiful roof on our house. Very professional and was done on schedule.Can absolutely recommend.

Michael Halle

15:19 17 Aug 20

Shaun is wonderful.If you need a roofer,cannot recommend him highly enough! Response time was quick and he showed up when he said he would.Contacted him on Monday, called back right away, came out and looked at the repair that was needed and was back Wednesday to do the job!

Susan Ledbetter

22:43 11 Aug 20

Shaun and his crew were great! They were very professional and went far beyond the call of duty.There were little issues that came up and each time they were patient and worked with me to find solutions.They were so nice.They were recommended to me by my neighbor, and I'd definitely recommend them to others.

William Novotny

21:45 10 Aug 20

We had such a great experience with Shaun. He fixed all the problems we had with our roof without charging us a ridiculous amount. He was reasonably priced and did excellent work. He even came back after we installed solar panels just to make sure none of our tiles were broken. He really went above and beyond. The work was done quickly and diligently!

Isabelle Crary

22:16 04 Aug 20

It's very important that you trust your contractor, and that is exactly what you will find with First Choice. We had to replace the roof when sold our home and I am so happy I worked with Shaun! He worked with our budget and did a fantastic job--the buyers were very happy with their new roof. Everything had to be replaced, and it was all done timely and efficiently. If I ever need another roof replaced, you better bet I will be calling First Choice.

Juliana Willis

13:36 03 Aug 20

They were very professional and patient as they took on a project for a replacement roof for my parents. Shaun communicated effectively, had excellent follow through and kept me informed of the progress.I was sent pictures and when I visited the work in progress his staff was respectful and clean.The project was completed quickly and my parents could not be happier.Thank you Shaun and First Choice for a stellar job!

William Daren

14:04 29 Jul 20

Shaun and his guys just finished our roof. Wow! Looks great and we won't have to worry about the upcoming rainy season any longer. Shaun and his guys were very professional and did a great job. They started and ended when they said, the price was competitive, they cleaned up daily and kept us informed as to what they were doing. Highly recommended! Thank you Shaun for a job well done.

Candace Wolf

14:45 28 Jul 20

I called for an estimate five months ago when we were doing solar.The quoted me a fantastic price that was also incorporated into the solar tax credit.They worked in unison with solar and we had zero issues.Now our roof has solar and we have experienced no leaks. I'm so grateful we chose First Choice Roof Service.

Arthur Hessel

16:21 27 Jul 20

They gave me an honest and prompt assessment of my roof ventilation issue. It was difficult to find info on my problem and I really appreciate the info they gave me. I did not end up going ahead with the project but they'll be my first stop if I need roofing in the future. I highly recommend contacting them.

Greta Allen

21:07 24 Jul 20

Excellent Service! Shaun and his team are a hard working, neat and a knowledgeable crew. Prompt, courteous, and went beyond the standard for materials and additional attention to areas not in his quote. Reasonable priced. I had him do about a quarter of my roof to stop some leaks and will have him back to do the remainder of the roof as a preventative measure.

Andrew Carnegie

21:07 23 Jul 20

I flip houses and First Choice has always been my go-to roofing company! The work is done very quickly and always within budget. So far they have replaced six roofs and I've never had one issue or concern come up. As these homes are being sold immediately upon completion, I need them to be perfect for the buyer's professional inspector to find all work was done properly, which I always trust to be the case. I highly recommend First Choice if you need work done on your home!

Myrna Blyth

19:41 22 Jul 20

Shaun did a small roof repair for me for wind damage. Then a couple years later I asked for an estimate for re-roofing half the roof. He gave me a good estimate, the crew arrived on schedule (actually a couple days early to avoid rain) and were exceptionally professional.Did a great job. Looks great, no mess, no leaks, ported out all their debris. No extra costs - right on the estimate.

Mark Harmon

21:29 21 Jul 20

Shaun did a great job installing our new skylight and fixing a leak in our roof.He also fixed another potential leak at not extra cost! He was reasonably priced and also able to come out the next day after giving a bid.Would highly recommend!

Anne Koppe

22:47 20 Jul 20

Shaun did a great job installing our new skylight and fixing a leak in our roof. He also fixed another potential leak at not extra cost! He was reasonably priced and also able to come out the next day after giving a bid. Would highly recommend!

Kent Thiry

20:57 19 Jul 20

Can't say enough good things about these guys. The crew was super friendly. Me and my family were very impressed by their professionalism and how well the roof turned out. Used solid materials, didn't cut any corners and cleaned up well after the job was done. Most definitely a solid choice.

Adam Scott

19:32 18 Jul 20

The best roofing company in town. We had damage from a storm and the crew was right out to have it repaired in no time. The rate was affordable, and they were prompt. True attention to detail in their work. Rain or shine! Truly selfless service!! I will be using them for all of my roofing needs. I'd recommend to anyone! Thank you guys very much!!

Harris Richie

22:23 17 Jul 20

Shout out to Shaun, who came by and confirmed that another company should be honoring the guarantee on our one year old roof, but rather than make us wait, he just took care of the leak himself right then and there! We sorted it out with the other company, but Travis is clearly the kind of professional anyone would want to have on the job!

Foster Virgil

23:23 16 Jul 20

Firstchoice roof service has the most Amazing customer service! We had a significant roof leak in our home. Shaun professionalism and confidence completely made us feel at ease! They came out and quickly diagnosed the root of the problem. Tacked the issue and had that leak fixed and back as new. I would highly recommend Firstchoice roof service to everyone I know. They are forever my go to roofing company.

Lacey Croom

22:13 15 Jul 20

Shaun recently had done my sisters roof and did a excellent job so I had him come give me a price, very reasonable and they were able to do the roof and gutters two weeks later. He did a excellent job, stuck to his quote and ended up doing a separate workshop I have. I would highly recommend Shaun and Firstchoice roof service for any of your roofing needs.

Wayne Balsiger

22:17 14 Jul 20

Shaun came to do estimate of the project in my property. I had a minor leakage issue around the skylight and the walking deck. He was very polite and professional and gave me his assessment after inspection and recommended a thorough cleaning of the roof and another company to do exterior repair work. I highly recommend Firstchoice roof service.

laura

20:17 14 Jul 20

First Choice did a great job on my house, good price,great service,Fast and kept the surrounding neat and clean, I was impressed. very happy!

laura cheung

19:36 14 Jul 20

First choice did a great job fast and Kept the surrounding area neat and clean. I was impressed, I’m very happy! I would definitely refer first choice to all my friends!Thank you First Choice!!

Michael Damm

14:47 14 Jul 20

Had a very much needed roof repair needed at my home in Redmond, WA. After many estimates and meeting with several companies decided to use First Choice Roof Service. The crew working at my home were knowledgeable and very skilled. They use a nice size crew and in full sun on a hot day had the roof completed in one day. They also did a fantastic clean up job prior to leaving. The roof looks fantastic! I highly recommend First Choice Roof Service for your roofing needs!!

Sarah Nestegard

18:37 13 Jul 20

Great company!! Affordable on time, professional. I will hire them again!

Michele Kenney

00:24 10 Jul 20

Firstchoice Roofing did a great job! They arrived on time, carefully washed and treated my roof, cleaned and repaired gutters. I will definitely refer them to friends. Great team! Thank you.

Bai Core

18:41 09 Jul 20

recommand

Lisa Schmalhurst

23:38 23 Jun 20

First Choice was responsive, helpful, and extremely supportive when I had questions. Also, the gentleman that worked on my roof was so kind and even did a checkout in the rain!

Lisa Corey

15:57 15 Jun 20

First Choice was fast and kept the surrounding area neat and clean. My neighbors were also impressed and asked for their phone number.

Greg Vogel

20:51 10 Jun 20

I called with some follow up questions about the details of what would be included in the service and whether their moss out cleaner was a liquid or a powder solution and what the differences were. They responded by saying "Why can't you read" and "you are incredibly unprofessional". I decided not to go with them due to what felt like being insulted for asking questions before entrusting them to care for my roof.Following this review I was contacted by them saying since you left a bad review for me on google, I'm going to research where you work and leave a bad review for you. I am extremely upset about the threatening nature of leaving a review of my experience with this company. Note I was contacted with this threat after the response was made, so there is no mistake on the company.

madison greenleaf

17:45 09 Jun 20

Laurel Farley

19:36 08 Apr 20

They called right away, they did an estimate within one day and they did the job within days of me calling! Jr. worked so hard and did an amazing job! Not only did he clean up my yard from roof debris but he also cleaned up my neighbors even though there was minimal debris! My roof is so clean! My gutters have never been this clean, they gave never had the glow they have now! Their price was so good, far below my other estimates! So happy! Highly recommend.

Carl Peterson

15:47 01 Apr 20

“Gi” was a very pleasant and professional young man. He was on time and worked diligently. He was concerned about our satisfaction with their work and made certain we were happy. Not the least expensive of the bids but they convinced me they would do the best they could - and they did! Beautiful job!Thank you Shaun and Gi.

Dave Frederick

17:53 20 Mar 20

Enthusiastically recommend them. Fantastic work and price and customer service. Top notch.

Valli Peela

20:38 15 Mar 20

Jim Green

23:04 23 Jan 20

The crew they sent are just some vendors/contractors. They didn't fix the leak. I called other roofers to find and fix the actually leak.

don Kietzman

19:09 22 Nov 19

Hired to clean moss from my roof. Very competitive priced for the job done. The technician did a great job cleaning the roof and even cleaned the gutters, windows, and all material on the ground that was blown from the roof. Would recommend them to anyone needing moss removal on their roof.

Lina McDonald

03:11 20 Aug 19

We needed our roof to be cleaned and I shopped for the best price and for the best quality. I was pleasantly surprised that FirstChoice had a very good rate compared to the other companies. It was even a better surprise when we saw the quality of the service, our roof looks brand new and the worker was very courteous. Granting the worker was an hour late, that was not a big deal for me. Will definitely recommend this company to family and friends. Shaun is awesome👍

Kaela Mortenson

03:05 26 Mar 19

They took good care of us. I will always refer them to people. Friendly. Great work. Thank you first choice.

Do Co

23:16 12 Feb 19

I'll make this as simple as possible. I witnessed the workers almost targeting my belongings with the shingles they were tearing off. Dumped an 8 x 4 plywood sheet full of roof debris directly onto my $3500 built in BBQ. When I called Shawn about this he was incredibly unprofessional about it. His workers confronted me about it on my property. I don't need to explain how that went over. When it was all over, I had an attorney send them final payment less damages less the attorney's fees. Most unfortunate buying experience of my life. It was on a house I was selling so I made sure the attorney got involved and put him on notice about the warranty because I was fearful that they would do something to sabotage the roof and the next owner would have to deal with it and I don't do business like that. Had I not been there to witness what was happening during the tear down I may have missed the damage to the BBQ but not to the side of the house where shingles were embedded into the cedar siding from being thrown like boomerangs. These workers were there to have fun and get paid for it. Not to work and get paid for a good job.Update Feb. 2019 in response to Shaun: Your company worked on the roof end of February of 2018. I left that review 10 months after the work was completed to allow a little cool down time. You didn't have a choice in whether you paid for the repairs so that's not really something to brag about. This review is here so others may be able to avoid such an awful experience not so you can make something right. Do I get more of my money back if I call you? No.

Kaela Mortenson

09:01 03 Feb 19

These people are literally life savers. They do amazing work, and they made sure that my leak was taken care of. They are dedicated and friendly. I'm very happy with my decision in choosing them. My roof really presented a challenge for them. But they persevered and were determined to get it fixed for my little family. They will always be my first choice. :) thanks guys.

Josh Zhao

03:25 27 Jan 19

Good service!

Katie Swanson

03:59 13 Jan 19

Steven Atwood

02:09 13 Jan 19

Great place to work with!! Fast, friendly and affordable. Thanks First Choice Roofing

Sarah M

02:02 13 Jan 19

First Choice Roofing is a great place for all your roofing needs. They are Helpful and affordable. Can't thank them enough!

Shantell Maarse

02:34 12 Jan 19

Awesome work !

Irene Langloss

07:19 11 Jan 19

Awesome work!! Would definately recommend!!!!

Ralph Barnes

05:18 11 Jan 19

Great workers excellent job

Charlene Schmitt

05:17 11 Jan 19

Hard workers. Great job.

Megan Taylor

00:29 11 Jan 19

Scott Dubbelman

00:19 11 Jan 19

Tasha Memmott

00:07 11 Jan 19

Tuchi So

00:02 11 Jan 19

Friendly service great staff

Patrick Memmott

00:00 11 Jan 19

Ralph Barnes

23:58 10 Jan 19

This company does excellent work prompt responce

shannon barfus

23:57 10 Jan 19

Crystal Walton

23:17 10 Jan 19

There are still good people out there!! Friendly and willing to go above and beyond to help people out!

Tera Colby

23:02 10 Jan 19

I was in need of fast, affordable service and I was not disappointed after coming across First Choice! They were friendly, reliable and did amazing work!

michael mortenson

22:23 10 Jan 19

Very nice and professional, we just began our working relationship and I'm looking forward to working with them further. Friendly and prompt.

Kelsey Wells-henderson

04:58 07 Dec 18

Professional, efficient, quality and dependable service! Highly recommend!!

Elisa Henderson

03:25 04 Dec 18

These guys did a great job on my roof. They came out quickly, did a fantastic job fixing my leaky roof, went above and beyond cleaning up... and were very reasonably priced. I would definitely recommend them... thanks again for a great job done!

johncwyam

23:39 27 Nov 18

I called Shaun in the yesterday evening when I had a leaky roof. He came over promptly today with his helper. They discovered the leak in no time and fixed it. Charge was $300 instead of the quoted $800. Thanks, Shaun, for the most efficient service, and the BIG discount! It's hard to find a honest roofer these days.

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